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Bitfinex has frozen $130.000 since February Support Ticket [#469901]

After bitfinex personally deleted all my posts on their web page inside 2 minutes I’ll attempt it right here!
It has been greater than half a 12 months with complications earlier than I now determined to go public.
Bitfinex has frozen my account after a withdrawal request of about 2.1 BTC in February. By my requirements that could be a big amount of cash. Cash I might have by no means dreamed of when beginning with crypto to be sincere. Again within the days (my account is a number of years outdated now) I used to commerce crypto to crypto solely. I’ve by no means encountered any issues regarding deposits and withdrawals at bitfinex again then. I most likely wasn’t anybody particular to them as a result of I used to be solely juggling round a few thousand {dollars} a 12 months (relying on the crypto costs).

In any case, as everyone knows crypto costs rose immensely at first of this 12 months. That was once I determined to withdraw my cash. Upon request they claimed to have frozen the account due to an automatic KYC process. As a lot as I perceive it, you’ll solely have to confirm should you began buying and selling fiat currencies. I didn’t try this. Nonetheless, I believed it’d simply be some safety characteristic to guard me because the account proprietor. In spite of everything, this wasn’t “peanuts” anymore and since it was (and is) a lot cash for me I fortunately agreed to confirm.

Since then I ran by an odysse of offering paperwork and declarations of all types. A few of them have been tremendous personal.
They wished me to proof my identification, which I did. The usual process with passport and proof of tackle.

After that they wished a proof, the place I bought the very first cash from that I deposited a few years in the past. These cash they by no means cared about for therefore a few years whereas letting me do many deposits and withdrawals within the meantime.
Since I initially purchased these bitcoins 6 years in the past along with my outdated roommate that was fairly a process. We discovered the transaction and despatched all of them crucial recordsdata and transaction knowledge.

However not sufficient. I now needed to proof that he was really my roommate, which was fairly troublesome too as a result of we do not reside collectively anymore. Due to knowledge safety rules the owner from again then wanted a signed request from each of us in an effort to hand out the proof to me. (It is no joke, GDPR is taken critical in Germany.)
To make clear: I verified myself and my outdated room mate. I didn’t forge any paperwork and I didn’t lie wherever all through the method.

I lastly ship them the proof from the owner.
Not sufficient once more. I now needed to proof that I went to highschool with that roommate. So each of us needed to ship them our faculty certificates additionally.
Not sufficient once more. They abruptly began asking me about different withdrawals from 3 years in the past. I proofed that I offered the crypto for money and transferred the money to my checking account every week later.

After that, they instructed me to attend once more. That was virtually 2 weeks in the past. No reply.

I am simply so bored with this. Simply offended, exhausted and fearful. By now, they most likely know extra about me than most of my family and friends. Financially and normally. Plus they’ve copies of my complete identification from A to Z. Initially I believed it is actually only a method to stop my account from getting robbed however in any case I am simply fearful about their actual intentions.

To bitfinex:
Please give me again my account and cease this shady apply.

To the group:
What else can I do?

UPDATE 1: Their help contacted me and is prepared to unlock my Account if I add yet one more selfie in prime quality. Immediately did it they usually instructed my I’ll get full entry inside the subsequent ours. I’m hoping a lot that each one this actually may be over quickly.
Thanks in your help peeps. Guess that is the ability of web and group!



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